Frequently asked questions
The questions people actually ask
Straight answers, including the uncomfortable ones. If your question isn't here, Terry would genuinely rather you called and asked it.
The science
What are stem cells?
Stem cells are cells with the capacity to develop into other cell types and — importantly for regenerative medicine — to release signaling molecules that influence surrounding tissue. The type most commonly used clinically is mesenchymal stem cells (MSCs), sourced from umbilical cord tissue, bone marrow, or adipose tissue. Current research interest centers less on cells replacing tissue and more on their signaling and immune-modulating behavior. Read the full MSC guide →
What are exosomes?
Exosomes are extracellular vesicles — tiny membrane-bound packages roughly 30 to 150 nanometers across — that cells release to communicate with each other. They carry proteins, lipids, growth factors, and genetic material. They are a cell-derived product, not living cells, which distinguishes them from stem cell therapy. Read the full exosome guide →
Is this proven medicine?
Not in the sense that word usually implies. Regenerative therapies discussed here are not FDA-approved to treat, cure, or prevent disease in the United States. They are an active area of international research and clinical application with genuinely promising findings and genuinely unresolved questions. Anyone telling you it's settled science — or that it's entirely worthless — is oversimplifying.
Why is treatment available in Mexico?
Regulatory frameworks for regenerative therapies differ between countries. Mexico's framework permits certain treatments that remain investigational in the United States. That's a regulatory distinction, not proof of efficacy — which is exactly why the quality of the physician, the screening, and the facility matter enormously.
Are there risks?
Yes. Every medical procedure carries risk. Commonly reported effects from MSC and exosome administration are mild and transient — temporary fatigue, low-grade fever, injection-site soreness — but your physician will discuss the specific risk profile for your protocol and health status. Treatment in a hospital environment with emergency capability on campus is part of how CPRT manages that risk.
Candidacy & treatment
Who is a candidate?
That's determined by a licensed physician reviewing your actual medical records, imaging, and current health status — not by a website or a coordinator. CPRT coordinates cases across orthopedic, autoimmune, neurological, organ, sports-injury, wellness, sexual-health, and dental-regeneration categories. Some patients are told no, and that's a feature of a responsible program rather than a failure of one.
How long is treatment?
Most administrations are outpatient procedures. IV infusion typically runs 30 to 90 minutes; guided injections are usually shorter. The program surrounding it — labs, observation, recovery — is what determines whether you're there one day or seven.
What should I expect?
Expect thorough screening before anything is scheduled, a clear explanation of the protocol and its reasoning, an outpatient procedure in a hospital setting, monitored rest afterward, and gradual rather than immediate change if you respond at all. Expect honesty about uncertainty. Do not expect guarantees — no legitimate provider offers them.
Will it work?
Nobody can honestly tell you that in advance. Individual responses vary substantially, some patients notice no change, and where responses occur they typically develop over weeks to months. What we can promise is that you'll be evaluated properly and told the truth about what's realistic for your case.
What happens after treatment?
You receive full documentation of everything performed, your records can be shared with your home physicians, and CPRT follows up on a schedule set before you depart. Your physician provides specific aftercare guidance for your protocol.
Should my own doctor be involved?
Yes — we actively encourage it. Records from your existing care team make the medical review stronger, and continuity of care after you return home works far better when your physicians are informed. Regenerative therapy should complement your ongoing care, never replace it.
Travel, cost & logistics
How much does treatment cost?
Cost depends on the physician-recommended protocol and program length, so pricing is quoted after your free consultation and medical review — never before. A transferable deposit reserves your dates, with the remaining balance due before treatment. If the review concludes you're not a candidate, you don't proceed and aren't charged for treatment.
What's the deposit policy?
The deposit is non-refundable, but 100% transferable — to different dates, a different program, or another person — with lifetime rescheduling. It does not expire. Health circumstances change, and your reservation shouldn't punish you for that.
Does insurance cover this?
Generally no. Regenerative therapies of this kind are typically not covered by U.S. insurance plans, and treatment abroad adds a further barrier. Assume out-of-pocket, and verify independently with your carrier if you want to be certain.
How long should I stay?
Programs run from one to seven days, and most patients choose three or five. Your physician's protocol recommendation drives the answer — longer programs exist mainly to build in unhurried recovery rather than to add treatment.
How does the travel work?
You fly into San Diego International Airport. A chauffeured black car meets you at arrivals and takes you across the border directly to the hospital campus, and brings you back at the end. A valid passport is required. That's genuinely the whole thing you have to manage — the flight.
Can someone travel with me?
Yes, and most patients do. Companion transportation and accommodation are coordinated alongside yours, and the seven-day program fully accommodates a companion.
Is Tijuana safe?
Your itinerary is a private vehicle from the airport to an integrated hospital campus, where treatment, dining, and accommodation all sit within one secured environment, and a private vehicle back. Patients don't navigate the city independently — that's a core reason the concierge model exists.
How do I begin?
Schedule a free discovery call, or complete the intake form so the physician team can begin reviewing your situation. Either way it starts with a conversation and costs nothing. Begin here →
Still have questions?
Ask the awkward ones. Terry prefers them.
The questions people hesitate to ask are usually the important ones. There's no such thing as a wasted call here.